Reporting to the Group Director of Human Resources, the successful candidate will have an overall responsibility of taking a strategic role in relation to staff training and development policy and directives at corporate level to ensure all L’hotel human resources are trained and developed to cater for both short term and long term business needs. Detailed responsibilities are as follow:
Manage the full spectrum training and development activities according to corporate culture. Develop corporate training manual, training policy and strategy to support long term hotel development
Identify and analyze training needs for different staff categories by conducting regular assessments, reviewing result, designing and implementing the necessary training programs in bid to minimize the gap between actual employee performance and expected service level.
Design, deliver and enhance training programs in accordance to the training needs. Ensure all L’hotel associates to receive standard training. Source and Liaise with external training consultant to arrange professional training for middle managers and senior executives
Prepare periodical training evaluation to make sure all delivered course are meeting expected result. Arrange train-the-trainer program to ensure all instructors and operation trainers are able to deliver standard operations training as planned
Prepare training budget for department, hotels and corporate to make sure sufficient funding is available and they are all used in a cost effective manner
Any individual who are committed to service excellence, please send full resume and expected salary to :
We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within L’hotel Group, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.
L’hotel Group Portfolio
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