Ensure all Group policies, rules and regulations are complied with at all times.
Provide effective day to day secretarial support to the assigned team and visiting executives as appropriate.
Provide efficient administrative support to the assigned team
Assist in the preparation of documents and presentation materials, ensuring attention to detail.
Organisation, filing and distribution of office materials, utilising as appropriate, central filing resources and Group electronic filing and archiving systems in line with audit and compliance guidelines.
Scheduling of appointments, coordination of meetings, and actively managing the calendars of assigned executives. Facilitating travel arrangements for assigned team members, adopting the Commercial Banking travel policy at all times. Follow Commercial Banking Expense policy, accurately preparing and submitting requisite travel and expenses reports in a timely manner. Reinforcing secretarial best practices in supporting new joiners and existing workforce efficiently.
Visitor, telephone screening and handling of internal and external correspondences.
Coordinate and provide Information Technology and system support to assigned team
Coordination of internal matters and consolidation of various reports.
Perform ad hoc assignments as required, productively managing a substantial workload without sacrificing quality.
Effectively manage information risk and report any exceptions to the Group standards to the Line Manager or Business Management team.
To comply with Commercial Banking Business Continuity Management requirements for the jobholder's department.
Support internal Commercial Banking and Global Banking personnel, utilising operational infrastructure.
To be successful in this role, you should meet the following requirements
Good communication and interpersonal skills.
Proven ability in dealing with stakeholders and clients at all levels.